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Delivery We aim to despatch your order within 24 hours Monday to Friday, on Monday if it reaches us on a weekend, or the day following a national holiday. We will send you a despatch confirmation containing a tracking number once the box has been despatched. If you specify a date for delivery we will do our best to make sure your box arrives on that date. You can specify a delivery date of Monday to Friday or Saturday (for an additional charge of £10). We can also arrange for delivery on a bank holiday if necessary for an additional £10. Unfortunately we cannot deliver on a Sunday. Should events outside our control prevent delivery we will contact you as soon as possible. If we are unable to fulfil your order for any reason a refund will be given. In most cases we will use couriers to deliver your gift box. They will deliver next day to most areas of the UK. Same day delivery is available but there will be an additional charge for this. Please give us a call for details. A signature will be required on delivery so please make sure that there will be someone in at the delivery address you specify. If delivery cannot be made the courier will attempt to deliver the next day and will leave a card asking the recipient to call their depot to arrange a more convenient time. If the recipient does not contact the courier the gift box will be returned to us and we will have to make an additional charge for redelivery. Please include a contact telephone number for the delivery address so that the courier can contact the gift box recipient if necessary. Please note that we cannot accept responsibility for deliveries which are refused by the recipient or where our courier cannot deliver because of an incorrect address. Please check that your specified delivery address is correct and include a postcode. Delivery charges are not included in the product price, but are charged at the price of £7.99 per order. An additional charge of £29.95 applies for shipments to offshore UK addresses or Northern Ireland.
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